CELL C BULL**** SERVICE

Once again under month has passed and my cell c account has not been rectified... I am eligible for an upgrade and yet I can't because of an ******** transaction that cell c took off my account in May after I had paid them on the 24th April.

The upgrade people tell me that customer service must change my account from a debit order to cash payment. But for the past 15 years I have been Doing a direct deposit into their account. But one month they decided to debit my account.

Cell c are theives they are *****ing money out from customers accounts by Doing ******** debit orders and still receive cash payments from consumers.

When I phoned the customer service agent asking her to change my details from debit order to the direct deposit or cash she said i have to do the direct deposit for the next 3 months so the system can automatically change to direct deposit. ***** I have been paying a direct deposit into your account for 15 years and yet one month you do this to me preventing me from upgrading.

I have reported this and still the same bulll****

I WANT MY ****ING UPGRADE AND I WANT IT NOW