KN
Kigan N
1 reviews | Active since Nov 2023
21 Jan 2026, 06:14
Cell C - Breavh in Data Services
Buying data during the day for one day (24 hours), cell c DOES NOT give you the full days usage. Who get to benefit from the data cell c takes away within the 24 hours?? None off. Cell c people can provide the answer?? This is a big **** running off cell c network. The call centre either does not answer, or takes a long time to answer or dont answer. The network is absolutely hopeless and useless. The network is continually breaking up when busy on important related voice calls and or on their data lines. Network services very, very, weak and poor. Its about time the management of cell c Wake up and address these issues...
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Cell C's replyOfficial
21 Jan 2026, 08:44Dear Terrance N,
Thank you for taking the time to share your feedback.
We’re really sorry to hear about your experience — we understand how frustrating this can be, especially when it affects important calls and data usage. Kindly note that Daily Data bundles are valid until 23:59 on the day of purchase, regardless of the time they are bought. This means that purchasing a daily bundle later in the day will result in fewer usable hours before it expires.
That said, your concerns regarding value, network performance, and call centre accessibility are important to us and have been noted. We understand how this may feel unfair and appreciate you bringing it to our attention. Thank you for allowing us the opportunity to make things right. One of our support team members will reach out to you to assist further.
Kind regards,
Cell C | ZM
Thank you for taking the time to share your feedback.
We’re really sorry to hear about your experience — we understand how frustrating this can be, especially when it affects important calls and data usage. Kindly note that Daily Data bundles are valid until 23:59 on the day of purchase, regardless of the time they are bought. This means that purchasing a daily bundle later in the day will result in fewer usable hours before it expires.
That said, your concerns regarding value, network performance, and call centre accessibility are important to us and have been noted. We understand how this may feel unfair and appreciate you bringing it to our attention. Thank you for allowing us the opportunity to make things right. One of our support team members will reach out to you to assist further.
Kind regards,
Cell C | ZM
Cell C's reply21 Jan 2026, 08:44
Official
Dear Terrance N,
Thank you for taking the time to share your feedback.
We’re really sorry to hear about your experience — we understand how frustrating this can be, especially when it affects important calls and data usage. Kindly note that Daily Data bundles are valid until 23:59 on the day of purchase, regardless of the time they are bought. This means that purchasing a daily bundle later in the day will result in fewer usable hours before it expires.
That said, your concerns regarding value, network performance, and call centre accessibility are important to us and have been noted. We understand how this may feel unfair and appreciate you bringing it to our attention. Thank you for allowing us the opportunity to make things right. One of our support team members will reach out to you to assist further.
Kind regards,
Cell C | ZM
Thank you for taking the time to share your feedback.
We’re really sorry to hear about your experience — we understand how frustrating this can be, especially when it affects important calls and data usage. Kindly note that Daily Data bundles are valid until 23:59 on the day of purchase, regardless of the time they are bought. This means that purchasing a daily bundle later in the day will result in fewer usable hours before it expires.
That said, your concerns regarding value, network performance, and call centre accessibility are important to us and have been noted. We understand how this may feel unfair and appreciate you bringing it to our attention. Thank you for allowing us the opportunity to make things right. One of our support team members will reach out to you to assist further.
Kind regards,
Cell C | ZM