*********** Cell c branch for the phone insurance

I am not sure if angry is the word I'm looking for. I took my phone in for repairs at the Middelburg Mall store end of January 2023 and I am being sent from pillar to post. I ended up buying a replacement phone due to their incompetence. Johannes was even rude and dismissive when I told him that he has wasted my time. Every time I do a follow up it's a different story. I wouldn't be surprised if my phone was declined by the insurance as it looks like the both parties are ****ing and diving. I am still paying for the phone and the insurance after 4 months of hell. I regret buying the phone from cell c and taking insurance with them.