NM
Nkokheli M

1 reviews | Active since Oct 2018

17 Oct 2018, 19:08

Cell C blood suckers

Hello Peter I have a problem with Cell C network service provide. I was on a contract with them for 12 months where it was done over the phone. They were giving me 500MB data 50 any network minutes and 50 sms , I was paying 50 -69rand a monthly . Now the contract has lapsed nd they are deducting 124 rand in my account without my consent and the benefits have dropped even worse. When I called them to cancel they told me they can't cancel my contract because I missed 1out of 5 verification question. So I decided to reverse they monthly deductions because I feel like m am being bound to a contract I didn't agree on and if I continue with reversing the money or blocking their access they might ruin my credit record. You're my last hope on this 1.

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Replies (1)
Cell C
Cell C's reply18 Oct 2018, 07:30
Official

Good morning Nkokheli

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN