JM
JJ M

1 reviews | Active since Jul 2011

02 Jul 2021, 16:24

Cell C blacklisted me for paid up account

On 17 February I posted a complaint about the Same issue but, as one would expect from this company there was no rectification of the problem or any positive feedback even after 5 months. This is really shocking from a company of Cell c's stature... And should be a dire warning for prospective customers to sign up with this *********** company.

The matter discussed was that my credit report still shows an active (even arrears) cell c account on my name. On 17 Feb I asked you to rectify. You ignored me. Today I tried to apply for something and was told about my 'active arrears' cell c account. I now need to clear this from my credit record or get a letter from cell c stating my account has been successfully closed. The latter should take years to acquire.

Here is the hello Peter complaint I submitted already on 17 February:

I checked my credit report today. From two different credit buro.

I found a bad record that is effecting my credit score

Who else but CELL C? CELL C listed me for an account I already have closed and paid up more than a year ago.

Cell C has no regard for other people They will list you on credit buros even if you have no account with them, just to be spitefull... Warning: Be very careful before choosing Cell C.

0
Replies (1)
Cell C
Cell C's reply02 Jul 2021, 17:44
Official
Good day JJ  Myburgh 

Thank you, for raising this with us. 

 Kindly note that we'll escalate the matter to the relevant teams so they can advise accordingly.

Please expect our call.

^YM