Cell C Black with C Fibre, Stay away, poor support

I am now very tired of struggling with incompetence? Firstly I had to wait long for my black device after c fiber installation. I received a 3 months free subscription on c fiber and black. The website, www.black.co.za is not working as it gives a security warning. I downloaded the IOS app to IPhone 8 and registered. I then used the device and remote to log in, and when using redeem voucher provided, it is not working. Received the following in a reply mail: Hi Riaan, Thank you for contacting TEAM black. Kindly be advised that the activation of your BINGE Premium package will be send via e-mail Please provide us with the following details so we may get the voucher code for you and send it to you. • ID Number • Phone Number in question • E-mail address

I also contacted a Cell C customer service, who is also clueless. I had to sit other weekend without TV. PLEASE RESOLVE THIS MATTER ASAP OR I WILL RETURN YOUR C FIBER AND BLACK AND TRY OTHER SP. THANKS