KJ
Kim J
1 reviews | Active since Jan 2010
16 Aug 2019, 05:50
Cell C Black Box fiasco
Got fibre through cell C in May and still have not managed to sort out the Black Box which I am paying for. Customer Service keeps making promises but almost 3 months later...nothing. No word on getting my black box back which has been booked in for repairs...despite NEVER working.
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Replies (2)0
Replies (2)
Cell C's replyOfficial
23 Aug 2019, 11:17Good morning Kim
Apologies for the delayed response.
the matter has been escalated to our Fibre and Black support division for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
Apologies for the delayed response.
the matter has been escalated to our Fibre and Black support division for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
Cell C's reply23 Aug 2019, 11:17
Official
Good morning Kim
Apologies for the delayed response.
the matter has been escalated to our Fibre and Black support division for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
Apologies for the delayed response.
the matter has been escalated to our Fibre and Black support division for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
KJ
Kim J's updateReviewer Update
28 Aug 2019, 13:20Still no feedback
KJ
Kim J's update28 Aug 2019, 13:20
Reviewer Update
Still no feedback