GV
Gerhard V

1 reviews | Active since Apr 2014

20 Jun 2016, 19:16

Cell C Billing nightmare!!!! YOU SUC****! X2

<p>Ok, so I wrote about my bad experience with Cell C on Hellopeter...</p> <p> </p> <p>Lo and behold, an hour later I was contacted by a gentleman willing to assist me.</p> <p> </p> <p>Problem is, I am supposed to be a Cell C "exclusive" customer and so he could not help me... "Because the exclusive department is supposed to contact me and help me..."</p> <p> </p> <p>That is almost a week ago. Does not seem like very "exclusive" service???</p> <p>Really Cell C? </p> <p>You actually attempted to help me and fail there too? He did not even give me a reference number.</p> <p>Was supposed to be sms'd... but as usual...</p> <p>Just plain useless...</p> <p> </p> <p>And guess what... probably just too late to fix before the debit order goes off. How convenient...</p>

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Replies (1)
Cell C
Cell C's reply21 Jun 2016, 05:35
Official

Thank you for notifying us of the above.

We have escalated this matter for further assistance. Do expect communication.

Regards

Cell C | PN