SM
Siphiwe M
1 reviews | Active since Feb 2015
21 Jan 2020, 22:55
Cell C billing issues
They messed up my invoicing. I pay based on it. And then they have the nerve to soft lock my phone based on an overdue account that I'm not aware of. My bill, sent to me as recently as last week, is "current and due only at the end of the month" ***?!
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
22 Jan 2020, 07:30Good morning Siphiwe
Kindly send us a private reply with your ID number so we can look into this matter.
^PN
Kindly send us a private reply with your ID number so we can look into this matter.
^PN
Best regards,
Cell C's reply22 Jan 2020, 07:30
Official
Good morning Siphiwe
Kindly send us a private reply with your ID number so we can look into this matter.
^PN
Kindly send us a private reply with your ID number so we can look into this matter.
^PN
Best regards,
SM
Siphiwe M's updateReviewer Update
22 Jan 2020, 09:32***
I'm happy to pay what is due. But can my phone be unlocked in the meantime because I was not aware based on my Dec and Jan invoices that I'm overdue
I'm happy to pay what is due. But can my phone be unlocked in the meantime because I was not aware based on my Dec and Jan invoices that I'm overdue
SM
Siphiwe M's update22 Jan 2020, 09:32
Reviewer Update
***
I'm happy to pay what is due. But can my phone be unlocked in the meantime because I was not aware based on my Dec and Jan invoices that I'm overdue
I'm happy to pay what is due. But can my phone be unlocked in the meantime because I was not aware based on my Dec and Jan invoices that I'm overdue
Cell C's replyOfficial
22 Jan 2020, 16:07Thank you, your phone will be opened as soon as the amount due has been paid.
^PN
^PN
Best regards,
Cell C's reply22 Jan 2020, 16:07
Official
Thank you, your phone will be opened as soon as the amount due has been paid.
^PN
^PN
Best regards,
SM
Siphiwe M's updateReviewer Update
23 Jan 2020, 08:48Useless... I guess zero accountability for your error. You'll definitely be receiving a cancellation and I'll be porting my number
SM
Siphiwe M's update23 Jan 2020, 08:48
Reviewer Update
Useless... I guess zero accountability for your error. You'll definitely be receiving a cancellation and I'll be porting my number