TH
Tracey H

1 reviews | Active since May 2022

04 May 2022, 21:29

Cell C Biggest joke of a telecommunications company

HONESTLY WISH I DDNT HAVE TO GIVE ANY START FOR CELLC AT ALL Ive had such a horrible experience with this company I left Cellc more than 6 years ago and have been with Vodacom for almost 6 years now,I started getting calls from Norman baset last year about money I owe,mind you I've never been in any bad debt situations lonflg story short Cellc has sent a debt to this debt collector and when I started inquiring what JM being charged for neither Cellc or the debt collector could tell me what I'm being charged for and why they are making contact with me now after so many years to advise of this,my credit score is being affected by this hence I need this cleared of as they can't tell me what they are charging me for,can anyone plz help How do I take this further ?

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Replies (2)
TH
Tracey H's update05 May 2022, 11:28
Reviewer Update
This morning out of the blue I woke up to the nimble group telling me they are going to debit me tomorrow and to make sure there is money in my account
These people have not spoken to me or email nor called me since last year,how is it that they out of the blue contact me after posting this review
TH
Tracey H's update06 May 2022, 19:16
Reviewer Update
I've been waiting in Cellc to get in touch with me as they advised they would ,but my patients has run out as this had been dragging on for way too long now,I will be seeking assistance with the ombudsman as I've read into this and to top things off today out of the blue I've now been contacted by the nimble group again asking for money
Why is it when I ask for assistance with Cellc they have the nimble group send me a email to say they are going to debit my account