CELL C BIGGEST ********** AND ******** BY FAR

BAD SERVICE PROVIDER EVER, I HAVE NEVER EXPERIENCED SUCH IN MY ENTIRE LIFE. CELL C ARE *****S, THEY ARE TOTAL *****S. I BOUGHT A DATA BUNDLE ON THEIR HOME CONNECTA FLEXI SIM CARD WHICH I HAVE USED FOR DATA ON THE 27/12/2022. THE DATA BUNDLE WAS R199 FOR 80 GIGS OF DATA ON THE 31/12/2022 MY DATA VANISHED. AT FIRST I THOUGHT MAYBE IT'S A SIGNAL ISSUE BECAUSE OF LOADSHEDDING BUT TO MY SURPRISE WHEN I WENT TO CHECK MY BALANCE THERE WAS NO DATA IT HAD VANISHED WITH NO NOTIFICATION WHATSOEVER. I PROCEEDED TO CALL CELL C CUSTOMER CARE WHERE I WAS TOLD THAT A LOT OF CUSTOMERS HAVE EXPERIENCED THE ISSUE WITH THE R199 DATA BUNDLE BUT HOWEVER IT WILL BE RESOLVED WITHIN 24 TO 48 HOURS HOLIDAYS EXCLUDED. I HAVE NOT RECEIVED MY DATA BACK INSTEAD TODAY THE 09/01/2023 ON 09:33 I RECEIVED A CALL FROM CUSTOMER CARE STATING THAT I AM NOT GOING TO GET MY DATA BACK DUE TO AN ERROR THEY MADE. APPARENTLY THEY DIDN'T DEDUCT THE AIRTIME WHEN THEY PROVISIONED THE DATA OF WHICH DON'T KNOW HOW BECAUSE I RECEIVEDTHE SMS STATING THAT THE DATA BUNDLE HAS BEEN PROVISIONED. I TOLD THE CONSULTANT THAT IT IS NOT MY FAULT AND ALSO THEY SHOULD HAVE BEEN THE ONES TO CALL OR NOTIFY ME OF THE ISSUE INSTEAD I WAS THE 1 MAKING THE QUERY AND FOLLOW UPS. I TOLD THE CONSULTANT THAT I AM NOT SATISFIED. I WORK IN RETAIL I AM GOING TO MAKE SURE THAT ANYONE WHO THINKS OF TAKING A CELL C CONTRACT OR PURCHASING A DEVICE FROM CELL C KNOW THAT THEIR ARE GOING TO BE ****** IN BROAD DAYLIGHT BY THIS ********** SERVICE PROVIDER, PEOPLE SHOULD RATHER TAKE THEIR CHANCES WITH THE OTHER NETWORK PROVIDERS. BEING FURIOUS AND DISHEARTENED IS AN UNDERSTATEMENT OF HOW I AM FEELING, IT IS COMPLETELY UNFAIR THAT I AS THEIR CLIENT TO BE HELD ACCOUNTABLE FOR AN ERROR THEY MADE. CELL C NETWORK AND SERVICE PROVIDER IS A SHAM AND PEOPLE WILL KNOW THAT