WS
Wesley S
1 reviews | Active since Jul 2013
02 Aug 2023, 16:43
CELL C *****!! BEWARE!
This is the second time Cell C ********s has done this! They disconnect your number and you have to pay R60 for a sim swap. They know most people don't want the inconvenience of changing their numbers and people will unknowingly just pay the R60 to keep their number. If they do this with 1000's or 100's of thousands of people then they make ALOT of money for nothing! This is *****!! Do not pay the R60 for a sim swap, change Network/Service providers. Do not fall victim to this *****!!
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Replies (3)WS
Wesley S's updateReviewer Update
02 Aug 2023, 19:02It's an error but you are making customers pay R60 for new sim cards?
WS
Wesley S's update02 Aug 2023, 19:02
Reviewer Update
It's an error but you are making customers pay R60 for new sim cards?
WS
Wesley S's updateReviewer Update
02 Aug 2023, 21:23Everyone that was inside the store with me was told by the Cell C staff to pay R60 for a sim swop. I have moved on with Vodacom now. People will start catching on when it happens for a second time. Cell C is going to lose ALOT of customers through this ********* way of doing business.
WS
Wesley S's update02 Aug 2023, 21:23
Reviewer Update
Everyone that was inside the store with me was told by the Cell C staff to pay R60 for a sim swop. I have moved on with Vodacom now. People will start catching on when it happens for a second time. Cell C is going to lose ALOT of customers through this ********* way of doing business.
Cell C's replyOfficial
03 Aug 2023, 07:36We sincerely apologize for this and are sorry to hear that we have lost you as a customer.
Our technical team is actively working to resolve the problem and restore the service as quickly as possible and hope that you will give us another chance in the near future.
^DA
Our technical team is actively working to resolve the problem and restore the service as quickly as possible and hope that you will give us another chance in the near future.
^DA
Cell C's reply03 Aug 2023, 07:36
Official
We sincerely apologize for this and are sorry to hear that we have lost you as a customer.
Our technical team is actively working to resolve the problem and restore the service as quickly as possible and hope that you will give us another chance in the near future.
^DA
Our technical team is actively working to resolve the problem and restore the service as quickly as possible and hope that you will give us another chance in the near future.
^DA