PJ
Payton J

1 reviews | Active since May 2016

09 May 2016, 09:48

cell c bad service- weak-weak

<p>A new phones network lost coverage called cell c was told i need to go to the store to do a software upgrade. I changed simcards in my phone and A MTN simcard caught network while the cell c one failed to do so. I called the customer care again and was told I need to pay an instore r114 to do a sim swap, while I am paying my contract as well. a new simcard gives problems within &nbsp;the 10 months of its usage, which means there is no value for money while using cell c.</p> <p>no explanation as to why the simcard can act up as faulty either cell c should up their service if this type of problems keep on occuring they might lose customers!!!!!!!</p>

0
Replies (2)
Cell C
Cell C's reply09 May 2016, 09:58
Official

We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist.

Regards

Cell C | PN

Best regards,

PJ
Payton J's update09 May 2016, 11:41
Reviewer Update
how will I be contacted when my cell phone can not receive calls because the sim card does not work. I still want to understand how the sim card can just stop working after it is not even older then a year.