MR
Mpho R

1 reviews | Active since Aug 2022

22 Aug 2022, 12:22

CELL C BAD SERVICE

I reported my ****** phone 7 days ago and I still have not received an ITC number, which means my phone is not blocked and whoever has is might have access to my personal information. Also, that means I cannot claim a phone from my insurer because an ITC number is needed by them. Initially, I was told that it would take 24 to 48 hours, but its now a week later and all agents I have spoken to said they would follow up and get back to me but none of them have called back.

0
Replies (7)
MR
Mpho R's update22 Aug 2022, 13:43
Reviewer Update
Hi

I have not received your email. I have already completed the form with a consultant at the Midrand Boulders branch.
MR
Mpho R's update22 Aug 2022, 14:10
Reviewer Update
I do not have a reference number nor the form. Like I said , the form was completed at the store, they did not give me a copy.
MR
Mpho R's update22 Aug 2022, 14:32
Reviewer Update
Yes it is.
Cell C
Cell C's reply22 Aug 2022, 14:40
Official
We have resent the email. Please check it again. 

^MP 
MR
Mpho R's update22 Aug 2022, 14:44
Reviewer Update
Received thanks . Will send it back once completed.
Cell C
Cell C's reply22 Aug 2022, 15:02
Official
Noted with thanks. 

^MP 
MR
Mpho R's update22 Aug 2022, 15:21
Reviewer Update
Hi I have completed and sent the forms back