LN
Lorraine N
1 reviews | Active since Aug 2022
06 Aug 2022, 10:51
Cell c bad service
We upgraded our contracts on 11 aug and have not recieved our phones and cant get them to deduct the correct amount. I have phoned customer service and after holding on for an hour I gave up. I went to the branch at westgate and they were not prepared to help. All we get is tbat we must contact customer care. We would like to cancel our contract but we keep getting transferred to department to department and no answer. Don't trust or get a contract with cell c they dont appreciate loyalty and have no customer service
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Replies (2)LN
Lorraine N's updateReviewer Update
06 Aug 2022, 17:00The number in question is *** and id number number ***.
LN
Lorraine N's update06 Aug 2022, 17:00
Reviewer Update
The number in question is *** and id number number ***.
LN
Lorraine N's updateReviewer Update
13 Aug 2022, 18:58It is now the 13 August 2022. We have still not received a reply from Cell C. We went into the store at Westgate and they said they can't help us because we app**** online and we need to phone Customer Service. I held on for 2 hours and still did not receive an answer or was able to receive a reply. Cell C is still taking off the old debit order.
Once again we have not received any response from Cell C
Once again we have not received any response from Cell C
LN
Lorraine N's update13 Aug 2022, 18:58
Reviewer Update
It is now the 13 August 2022. We have still not received a reply from Cell C. We went into the store at Westgate and they said they can't help us because we app**** online and we need to phone Customer Service. I held on for 2 hours and still did not receive an answer or was able to receive a reply. Cell C is still taking off the old debit order.
Once again we have not received any response from Cell C
Once again we have not received any response from Cell C