HP
Hermanus P

1 reviews | Active since Mar 2024

05 Mar 2024, 21:09

Cell C bad service

Its been 2 years since I've paid Cell C in full and they just refuse to give me a paid up letter after phoning them several times. The consultants keep on telling me they are sending it now but it just never happend up to this date. The account can't be removed from my credit record because of Cell C not wanting to send the paid up letter.

0
Replies (2)
Cell C
Cell C's reply06 Mar 2024, 07:07
Official
Dear  Herm**** Prins

Thank you for contacting us. 

The matter will be escalated to our Social Media Team for assistance. We apologize for any inconvenience. 

Regards
Cell C | NT

HP
Hermanus P's update07 Mar 2024, 14:03
Reviewer Update
Good day

The paid up letter that you sent to me was the wrong one.