MD
Mpho D

1 reviews | Active since Jul 2021

21 Jul 2021, 09:30

Cell C Bad service and Ignorance to queries

Cell C customer care is lazy! I'm retrenched and they told me to send the documents then I sent the documents on the 2nd of July ever since I haven't received any feedback from them and when I call them they keep on telling me that the matter has been escalated... till today ! And they will call me within 48 hours !!! They are not doing their job... !!!

0
Replies (4)
MD
Mpho D's update21 Jul 2021, 10:03
Reviewer Update
Documents sent
Cell C
Cell C's reply21 Jul 2021, 11:41
Official
Thank you.

^NH
MD
Mpho D's update22 Jul 2021, 12:56
Reviewer Update
As I said that cell c is lazy and they do not attend to the queries... it's after 12 now i haven't even received a call... next thing the collections will be calling me after the debit order bounced... can some one solve this matter!!!
MD
Mpho D's update22 Jul 2021, 13:12
Reviewer Update
Okay Noted