1 reviews | Active since Jul 2016

06 Jul 2016, 11:40

Cell C Bad Service

<p>Good day</p> <p>I would like to logg a complaint toward Cell c the worst service provider ever!<br /> Cell c called me to say I am due for new contract.<br /> They then told me the Galaxy tab, I want is going for R139 a month. I told the lady Olivia that I want a top up contract. in 2015</p> <p>I have app**** for a top up contract like I have been having with the all the year's. They gave me an Open line contract <br /> I AM FURIOUS<br /> I have logged calls and emails for more than two weeks and NOTHING has been done.<br /> NOBODY even called to say they fixing the wrong they caused.</p> <p>I would like Cell c, to give Mr the contract I want which is top up</p> <p><br />I made some calls today 06/07/2016 spoke to Ottilia and Lance and was transferred back and forth, and the call went off<br />Nobody calls me back, even though they asked for all my details</p> <p> </p> <p>I am being billed for an open line ONCE AGAIN</p>

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Replies (2)
Cell C
Cell C's reply06 Jul 2016, 12:18
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN

's update06 Jul 2016, 12:21
Reviewer Update

This will be much aprechiated