RS
Raywynn S

1 reviews | Active since Aug 2016

04 Feb 2021, 16:02

Cell C bad service.

Hi I called the Cell C network on 2021/02/04 at 15:40 from*** I wanted to cancel my contract and then I spoke to Mvula who was going to assist with this. she then placed me on hold then cancelled the call. There after had to security questions Twice. Your customer service is very bad really I do not know what the training process is from Learning and development down operations as coaching but it is very very bad.

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Replies (1)
RS
Raywynn S's update04 Feb 2021, 17:22
Reviewer Update
The said part is that I have been with you, It won't change due to the delegates on the Cell c service team does not get coaching, collaboration and gap challenges. Even the Level of the response to the above situation is carless with no acknowledgement.