cell c bad service

<p>Good evening i bought me emergency airtime on Friday the 20th May 2016 then realised that R20.00 was missing which left me with R30.00 i spoke to a consultant by the name of Temkhosi who really doesn't deserve to work there as he was of no help, however i only realised that on Wednesday the 25th May when i spoke to a very friendly consultant Lerato who went out of her way to log my call for me i then waited and called back Monday the 30th May where another friendly consultant i think her name is Noliswa assisted me but still nothing was done ear**** this evening i spoke to Tselane and asked her to speak to her Team leader who still didn't call me back i know its only a R20 but the fact that i waited for more than a week i deserve much more than a R20 airtime back im really considering moving back to vodacom and having all my family port their numbers aswel, cellc really needs to have a better service level because they are really bad, i don't think its acceptable to wait this long for feedback and as for Temkhosi he needs to learn how to log a call instead of trying to be right, he should rather listen than advise the customer on what to do, lastly cellc customer care needs a QA as there service sucks my honest opinion Temkhosi should not even be working there. </p> <p>I am really ****ed at their pathetic service and they should really consider giving me more than my R20 airtime back.</p> <p>Just to make one thing clear only Temkhosi i was not happy with and airtime dissappearing happened before</p> <p>Please help. </p>