1 reviews | Active since Feb 2014
Cell C Bad Service
Cell C Bluff- So disappointed with the service. Went to the store today to get the Tablet I got for sister repaired. It Blew!! Imagine if she was holding it close to her ear or in her hand? I get to the store and one sales person insists on bing extremely rude and sarcastic. I'm the paying customer and was inconvenienced. I now have to wait 21 days for the table to be repaired!! It could have been much worst if my sister was harmed. Unhappy Customer. Cell C I would much rather prefer a phone for the same contract value to replaced the Table with immediate effect. Cell C if your sales people don't now how to deal with customer they should not be the face of your Brand. I would much rather prefer a phone for the same contract value to replaced the Tablet ASAP!! Additionally my mother got a contract with Cell C lays August ... There was a issue with the sim card and when ever my mum called they said they will investigate. It's now the 29th March 2016 and I got a new sim for her to do a sim swop and sort the issue out. I asked the sales person if she will get all her data that's owed to her from last year August and she said No!! Cell C I'm extremely disappointed with your service!!!
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Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
