1 reviews | Active since Feb 2014
Cell C bad service
3 weeks back I got a call from Cell C promoting something which I was not interested in but interested in upgrading as I have received an sms saying i qualify for an upgrade on my current contract. I told the Cell C agent to assist me with upgrade and she did. On the delivery to my surprise I received 2 sim card and only when I called Cell C to activate the new phone, I was told its a new line that means I had 2 contracts. I returned the phone and cancelled that and it was sorted. Now I am having problems with whatsapp and facebook since I got the new phone, I bought data twice thinking i didn't have data only to find out when i called Cell C to ask about it, then they told me i bought two shoutout data and they stopped my whatsapp and am going to forfeit the one data. I have been calling Cell C to fix my problem for 5 days now and still no assistance.
Am really disappointed with their service and wish it was not too late to cancel the contract.
We’re disappointed to learn the above and we’ll ensure that you are contacted and provided with a solution.
The matter has been referred to one of our team members for assistance. Do expect communication.
Regards
Cell C | PN
Best regards,
We’re disappointed to learn the above and we’ll ensure that you are contacted and provided with a solution.
The matter has been referred to one of our team members for assistance. Do expect communication.
Regards
Cell C | PN
Best regards,
