GB
Godwin B

1 reviews | Active since Feb 2022

16 Jun 2024, 09:43

Cell C bad service

Another experience of Bad service with Cell C., still switched off my wifi even after receiving proof of payment and they confirmed that they did receive!

0
Replies (5)
Cell C
Cell C's reply16 Jun 2024, 09:57
Official
Dear Godwin Booysen
Thank you for contacting us. 

Apologies for any inconvenience. 

Please private message us the number in question. We will assist. 

Cell C | NT
GB
Godwin B's update16 Jun 2024, 09:59
Reviewer Update
why private., just switch the connection back on or call me on my phone
GB
Godwin B's update16 Jun 2024, 12:15
Reviewer Update
I'll revert back making this conversation public., %you are not taking me seriously
GB
Godwin B's update16 Jun 2024, 12:16
Reviewer Update
Godwin B’s reply16 Jun 2024 at 10:07Dear Godwin
Thank you for contacting C-Fibre Support.
Please note that we have received your proof of payment and it has been escalated for allocations.14 June 09:46 am., and you disconnect on 16 June nearly 09:46 am. What is the madness about???
Cell C
Cell C's reply16 Jun 2024, 13:44
Official
Dear Godwin

We apologise for the delay in reactivating your Fibre line. We are liaising with our Fibre team to have you contacted and assisted with this matter as soon as it is possible.
Please do expect a call from the team.

Cell C | NZ