RR
Ronelle R

1 reviews | Active since Apr 2019

14 Apr 2019, 10:22

CELL C,, BAD NEWS!

Cell C stay away people. No service at all. Can never get hold of them. When you do and query the problem, nothing after that happens and you start the process all over again! I ended my contract 3 January 2019, they still debiting my account. I have stopped this with my Bank. Now Cell C has handed me over. Well then CELL C, let's go to court then as this is the MOST disgusting service I have ever experienced anywhere! Talk to Palesa in your cancellations department and play back all the recordings please before you decide to hand me over?

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Replies (2)
Cell C
Cell C's reply15 Apr 2019, 08:01
Official
Good morning Ronelle

We can confirm that the contract was cancelled on 09/01/2019.  However, an invoice for a cancellation fee was generated in February.

Our team will be in touch to ensure that the matter is resolved.

Regards
DA

Best regards,

Cell C
Cell C's reply16 Apr 2019, 08:51
Official
Thabisile has been assigned to your query.  Feedback will be provided as soon as possible.

Regards
DA

Best regards,