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ME
Marthinus E

1 reviews | Active since Nov 2014

31 Oct 2018, 14:05

CELL C BAD NEWS

The most difficult network to get answers. Always copy paste answers. The amount of time spend on the phone to get answers +-4hours Still no answers. Kilometers traveled +-100 Still no answers Do this do that go there ecs

This all for money that was taken from my account with out my approval.

So my first month as cell c customers I have had connections problems, billing problems, customer service, problems. And you call your self a network provider

0
Replies (8)
Cell C
Cell C's reply31 Oct 2018, 14:23
Official
Good afternoon Marthinus

Which answers are you looking for? We will forward your review to someone who can assist and provide the answers you seek.

Do expect communication.

Regards
Cell C | PN

Best regards,

ME
Marthinus E's update31 Oct 2018, 14:41
Reviewer Update
My account was double debited
Cell C
Cell C's reply31 Oct 2018, 15:18
Official
Danielle contacted you and provided interim feedback.

Regards
Cell C | PN

Best regards,

ME
Marthinus E's update01 Nov 2018, 17:14
Reviewer Update
And now my connection is off Again Please give me a call. The technical team can not assist
ME
Marthinus E's update01 Nov 2018, 17:31
Reviewer Update
Please get someone to call me to cancel my contract
ME
Marthinus E's update07 Nov 2018, 14:55
Reviewer Update
Good day can Danielle please contact me again. there is n problem with my account statement again
ME
Marthinus E's update07 Nov 2018, 14:59
Reviewer Update
Good day can Danielle please contact me again. there is n problem with my account statement again
Cell C
Cell C's reply12 Nov 2018, 15:19
Official
Kindly refer to Danielle's email, she has provided the outcome feedback.

Regards
Cell C | PN

Best regards,