Cell C Bad Customer Service- Would not recommend using the Cell C Network

I've been emailing and sending my information to Cell C for the last year to update my Cell C account that has been paid over a year ago.

It shows on my ITC report that I skip payments and the account has been settled and paid off for more than a year now. ID has been sent with paid-up letters so many times and still no feedback or they keep on asking for the same documentation over and over but never resolve the issue.

Please help me to get this matter resolved and to clear my profile.

I will not recommend Cell C to anyone, because their service is pathetic.