Cell C Bad Customer Service

I called in at the cell c cancellations department at the end of September cancel an old contract and to my surprise a few days later my new contract was cancelled. So at beginning of October i called to enquire and was told that it was done in error and it was going to be sorted. From then on it is a struggle to get the contract reinstated. I have spoken to agent after agent and to the Team leader Siphokazi who promised that it will be sorted but to date it has not been rectified. They promise to call back to keep me in the loop but dont. I even logged a complaint but I hope by posting this very very poor service rating my problem will be rectified. I have been a loyal customer for many years had over 6 contracts with cell c but will not recommend cell c any family or friends.