Cell C Bad customer care service!!!

I had a very bad experience with Cell C today, recharged data bundle of R500 with 6 months validity. Only after the recharge realised that the wrong number was selected, it's my daughter's number.

Called customer care and explain the whole situation and simple ask them to transfer the full data bundle to my account. Only to know that they can not help

I had used the Cell C app and recharged using my account, only problem is by default application picked up my daughter's number for data bundle transaction as it was the last number used for airtime recharge.

Very amazed how come a big company like Cell C doesn't have any process to refund or transfer the data amount which was mistakenly done as a human error.

It's not a small R20 or R50 recharge, it's R500 which means a lot. But get extremely disappointed with the behaviour of customer care staff.