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RM
R M

1 reviews | Active since Oct 2016

04 Oct 2016, 11:34

cell C bad customer care

<p>No response on their legal department phone number, which is a cell number. Stayed online for more than half hour. Trying to sort out a problem without any help from their side</p>

0
Replies (6)
Cell C
Cell C's reply04 Oct 2016, 11:55
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply04 Oct 2016, 14:52
Official

Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

Cell C
Cell C's reply05 Oct 2016, 09:38
Official

Lungi could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

RM
R M's update05 Oct 2016, 09:58
Reviewer Update

Good day

Did get the info needed yesterday from one of your consultants who phoned me back.

Thank you for response

RM
R M's update05 Oct 2016, 09:58
Reviewer Update

Good day

Did get the info needed yesterday from one of your consultants who phoned me back.

Thank you for response

Cell C
Cell C's reply05 Oct 2016, 10:21
Official

Great! we will close your review.

Regards

Cell C | PN