1 reviews | Active since Oct 2016

04 Mar 2019, 13:54

Cell C Bad client service

Very bad customer service all around! Clueless, and can't give you a straight answer. You get transferred from one department to another, and eventually the call gets disconnected. Had enough after the 5th call.

0
Replies (2)
Cell C
Cell C's reply04 Mar 2019, 14:22
Official
Good afternoon Leon

We apologize for the unsatisfactory service and inconvenience caused. This is not the norm or standard of service we want we want for our customers. 

One of our consultants will contact you and assist.
 
Regards
Cell C | PN 

Best regards,

Cell C
Cell C's reply05 Mar 2019, 13:48
Official
Maropeng confirmed that he has been in contact with you to assist with this matter. However, you advised him that you have been assisted already.
 
Regards
Cell C | PN  

Best regards,