DV
Daniel V
1 reviews | Active since Sept 2010
15 Dec 2015, 10:36
CELL C BAD, BAD SERVICE
VERY BAD SERVICE: Case number *** - was upgraded on wrong contract - Epic 100 instead of Smart Chat 1Gig Top-Up. I've been phoning and phoning and phoning since the first week in Dec. Every time I'm told that Cell C will phone me back within 24 hours - never happens! Today I spent about 20min trying to get service. I was transferred again and again. Nothing happens! This is bad, bad, bad!
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Cell C's replyOfficial
15 Dec 2015, 10:49Hello danielcen,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply15 Dec 2015, 10:49
Official
Hello danielcen,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN