CELL-C BAD ATTITUDE, POOR SERVICE, 2ND TIME

this is the second major complaint i had with Cellc.<br> i recently upgraded my contract in which the billing started a month back. upon the agreement made over the phone with the consultant at the initial agreement of contract i was told that with the Z3 top up contract i am using i will receive R150.00 Airtime, i was told over the phone that i will not be able to purchase Blackberry Internet Services (BIS) with this airtime. but i confirmed with the consultant that i could purchase normal DATA using the *147# menu. so the agreed to the terms and condition of the upgrade knowing i will be able to still purchase DATA. My recent discovery was when i tried purchasing DATA it did not go through and i called cellc where i was informed that my contract does not allow it. so i requested for a Copy of the recording of the contractual agreement on the 6 October in which i was told in 72 hours i will get feedback. still no feedback i called cellc on 19/10/2015 and spoke to the most arrogant consultant Nontokozo Ndlamini after being transferred to 5 different consultants for a security check, this girl was being funny doesn't understand that every month ends on a different date, still UNHAPPY