1 reviews | Active since Mar 2022
Cell C
Towards middle of January 2020 I had no internet reception on my Cell C wifi. I went to Cell C shop at Southway Mall Durban and they tried to rectify the problem. After about 90 minutes, they could not fix problem and told me to phone the technical guys at Cell C. After numerous calls where I was told that they will call me back and never did, a few weeks later I mailed Cell C to cancel my contract, as I was not prepared to continue paying for no service or help. Since then I've been getting statements on following months. 30 April 2021 owing R99.02 20 May 2021 received cancelation letter but owing R382.48 31 May 2021 statement owing R382.48 12 October 2021 owing R194.35 3 January 2022 balance owing R0.00 For past 3 years I've been getting numerous calls from Cell C and debt collector, stating that I need to pay outstanding balance. I got so frustrated with these constant calls that my only option is to swear at them when they call and since then the calls are less frequent. I have records of statements and cancelation latter on hand and if this harassment continues, then I will lay charge against them. I gave them a one star, but in my opinion they should be minus one star. They one of the most useless service providers I've ever come across.
