JG
Janalene G
1 reviews | Active since Dec 2018
09 Dec 2018, 20:09
Cell C at its worse! Nobody should use this network.
Cell C has me blacklisted for an account that was settled more than 7 years ago. I only recently found out when attempting to apply for a contract and was then told that my name is blacklisted. I have been on calls back and forth, on hold for 15 mins and the call then cuts off. I have sent emails and got no response. I have been to a store in Musgrave centre and was told by a consultant that she can't assist me with This and it can only be done telepathically. How does an issue like this get resolved telephonically when no one ****** answers the call??? This bull****. This is not the kind of service we pay for. Pathetic!!!
Helpful (0)
Replies (3)0
Replies (3)Cell C's replyOfficial
10 Dec 2018, 08:18Good morning Janalene
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply10 Dec 2018, 08:18
Official
Good morning Janalene
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's replyOfficial
10 Dec 2018, 15:19Please be advised that Thabisile could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's reply10 Dec 2018, 15:19
Official
Please be advised that Thabisile could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Regards
Cell C | PN
Cell C's replyOfficial
11 Dec 2018, 11:15Thabisile has been in contact with you to assist and provide feedback regarding this matter.
Regards Cell C | PN
Regards Cell C | PN
Cell C's reply11 Dec 2018, 11:15
Official
Thabisile has been in contact with you to assist and provide feedback regarding this matter.
Regards Cell C | PN
Regards Cell C | PN
