Cell C at it's worst!

<p>Just went in to a cell c store yesterday to get an UPGRADE. While I was there decided to try and do a sim swop for my father as he lives with me and was to ill to accompany me to the store. They advised me that only he could do the sim swop at the store or he could call the 082 140 no and do it over the phone. They were kind enough to give me a sim card for my father. When I arrived home he needed to call and do the sim swop. I spoke to a consultant just to explain to them what we needed done and that I would pass the phone to my father to verify the security question but they would just need to speak up because he has almost complete hear loss. So we gave them the sim cards serial no just to be told it is a FAULTY sim card and that he would need to go get another one! REALLY? And what does the gullible old pensioner, supporter of Cell C for who know how many years DO? He goes and buys another one! And guess what??? Phoned again the 084 140 no just to be told that this sim card has already been RICA and is registered! ! So like what now , I ask?? No go buy another 1 they said!! This is truly frustrating! I am just so disappointed in Cell C. I have just renewed my contract with them yesterday! I imagined if for so many years of not having any problems at all with Cell C, then surely the future too looks good. But then sadly was in shock after the HUGE setback with my father''s sim swop ordeal! Still haven't done it. Don't want to go out and buy another sim card! Problem - UNSOLVED. </p>