pS
philene S
1 reviews | Active since Sept 2011
06 Aug 2015, 11:38
Cell C at it again!
The subscription of both of my Cell C contracts ends this year. One in July and another in August, my issue is that the one contract ended on the 24th July and they still billed me on the 31st August for the handset fee now i want to cancel and they say they can only cancel effective the 30/09 because they don't want us to lose the airtime. Please can someone call to explain what is going on.<br> <br> Thanks
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Replies (1)Cell C's replyOfficial
06 Aug 2015, 11:51Hello P.Swan,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Aug 2015, 11:51
Official
Hello P.Swan,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
