KN
Kyle N

1 reviews | Active since Oct 2018

21 Jan 2019, 14:23

Cell C assisting in theft of customers

Cell C is billing me for content services which i did not sign up for on behalf of a another company. When informed about it the rude call centre agent informed me that i subscribed to it and this external company will have to refund me when Cell C took my money in the first place. Day light ******* powered by Cell C

0
Replies (3)
Cell C
Cell C's reply21 Jan 2019, 15:07
Official
Good afternoon Kyle

Cell C is not assisting with any theft, dial *133*1# to block all existing and future content billing.

We will also get someone to contact you and assist with this matter.

Regards
Cell C | PN
Cell C
Cell C's reply22 Jan 2019, 10:38
Official
Kindly refer to Theodorah's email as she could not reach you o your contact number.

Regards
Cell C | PN
Cell C
Cell C's reply24 Jan 2019, 10:22
Official
Theodorah has been in contact with you to assist and advise on a way forward regarding this matter.
 
Regards
Cell C | PN