cell c as *******

<p>I took Out a contract with cell c in december 2015 of R179 pm. In January i paid the contract ( correct amount).. in February there were extra charges which brought the contract to over R200... (not sure what the charges were for but i paid it) in march ther contract was R+-R370... when i called in to customer care they said it was additional phonecall charges which was never made... in April the contract price spiked to R 500 which i had to call in to sort out but they wouldnt sort it out... as long as they get their money owed the amount given to me was Correct i was told by one of the agents... who wasnt very ethical on the call. I spoke to a team leader who was eating while on the call with me.. she wasn't listening to me and repeatedly put me on mute. She was very rude and kept talking over me.. this issue was never addressed.. even when i was promised that it will be looked into ( no notes were made on the system when i called in again in May 2016) the contract in May way R600 which i was told the payment in April was made for march and may would be for april ( so they basically told me im double paying when they checked my account) this was also never sorted out... now when i finally have the correct amount to pay of R179 there is an " additional R70 that needs to be paid for a bounced debit order" they said they tried to debit on the 31st...there was money in the account on the 29th but on the 31st there was " insufficient funds" i was told... which to this day is impossible because the money is still in the account waiting to be debited. .. my point is.. how convenient is it that there is now additional charges for a " missed debit" when a debit has never been missed nor bounced before... when i FINALLY GET THEM TO STOP *****ING MY MONEY... i was sighed at today by a manager when i called in regarding the bounced debit order.. if u dont want to help clients AND DO YOUR JOB... HOW ABOUT YOU QUIT??? cell c is the worst network provider when it comes to contracts they lie about everything and they have the rudest most ********* call center agents who all have different stories when u call in for the same thing.. i want it sorted out and i want to be refunded for all those " extra charges from day 1 that was never meant to be there" 7 months ive had this contract and all 7 months ive been fighting with them for payments that arent right... u promised a service... how about u pull ur fingers out of ur face and step up to the plate.. most pathetic service ive ever received. Im done fighting with cell c about this.. next time it happens im taking it a step further than hello peter.. because cell c is *****ing from their clients with these so called extra charges...ridiculous</p>