HC
Hanusha C
1 reviews | Active since Oct 2016
11 Oct 2016, 12:54
Cell C are uselss!!!!
<p>Cell C have debitted my account of 2 amounts on the 31 August. I have been trying to resolve this ever sense with no joy. The agents (i have spoken to 7) are rude, arrogant and entitled. I did speak to a "manager" who assured me of resolution over a week ago to no avail. As someone who works in the service industry i am disgusted! Every call means a new Turn around time and more confusion as all 7 magents have given me a different story. Once my contract is over with Cell C i will NEVER make use of them again after being a loyal customer for years.</p>
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Replies (2)
Cell C's replyOfficial
11 Oct 2016, 13:03You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply11 Oct 2016, 13:03
Official
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
12 Oct 2016, 09:25Maropeng has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Oct 2016, 09:25
Official
Maropeng has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,