<p>i have been figthing a loosing baattle with Cell C for 3 years now. They are absolutely useless!! The customer service is shocking and their employees are completley in-competant! Besides them putting me on a contract and not capping it as requested sending me ridiculous bills, I signed a contract for R999per month and they just 'forgot' to add in the handset cost and started debiting my aco**** for R1500 without my permission! After figthing with them for 3 years I decided to pay up my contract and settle my account which I did. They are still sending my bills for my previous contract and I have mailed, phoned numerous times to demand they put a stop on these dbit orders which have been IGNORED! </p> <p>They have put a tracking system on my cheque account for debit orders I am unable to reverse which has cause my medical aid and other debit orders to bounce back giving me a terrible credit record!</p> <p>I demand Cell C puts a stop on these debit orders TODAY and contacts the credit beaure on my behalf to appologise for giving me a bad record and get them to remove my bad credit record!</p> <p>If this is not done TODAY and my debit orders are not reversed or credited I will be publishing this on Facebook as well as sending an email out to every single contact in my business and personal accounts!</p>
Hi Taryn
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Hi Taryn
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Palesa confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Palesa confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Thank you for your quick response and Palesas excellent service! Problem has been resolved.
Kind Regards,
Taryn
Thank you for your quick response and Palesas excellent service! Problem has been resolved.
Kind Regards,
Taryn
You're welcome.
We'll forward your feedback to Palesa and her superior for further recognition.
We appreciate your support.
Regards
Cell C | PN
Best regards,
You're welcome.
We'll forward your feedback to Palesa and her superior for further recognition.
We appreciate your support.
Regards
Cell C | PN
Best regards,
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