1 reviews | Active since Apr 2012
Cell C are *******, They are still debitting me!
I am utterly disgusted with Cell C.<br> I had joined their network over 2 years ago and had the worst reception in this country! I waited patiently for the contract to end and when it did end, I got a reference number for call where the lady says my last debit on 28/09/2015. She confirmed that if I used the minutes pass 07/10/2015 - they will be an extra charge!<br> I had 400 minutes, 3 gbs of data every month rolling forward - I even took snapshots of when I logged into Cell C website to prove that my usage was within limits.<br> On 28/09/2015 - I had additional usage charged at R15.4.<br> If my contract ends on 07/10/2015? surely the debit would be pro-rata'd? for 7 days only! <br> <br> They debitted the full amount of R423? Surely this is a mistake, as the lady on the call with Ref # number confirmed I would not be debitted are the 7th of October 2015!<br> <br> Thank you Cell C,... you truly know how to lose customers and never get them back.<br> At least do ONE good thing and let me go, why ***** my hard earned money after giving me TWO MISERABLE years with your network!
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
