MS
Mary-Louise Shipton

1 reviews | Active since Nov 2020

01 Jan 2021, 07:45

Cell C are *******! Stay away!!

Cancelled my contract with Cell C in November. They debited my account TWICE today for a service I am NO LONGER receiving. Disgusted by this. They are absolute *******.

0
Replies (4)
Cell C
Cell C's reply01 Jan 2021, 08:46
Official
Hi Mary-Louise 

Your contract with Cell C is still active. Kindly send an email to our Fibre Support team notifying them of your intentions to cancel the contract. If you already have a reference number please send it to us and we will follow up on your query. 

^MM
MS
Mary-Louise Shipton's update01 Jan 2021, 08:51
Reviewer Update
This is absolutely ridiculous!! You have absolutely no idea how to run a business. I have an email confirming the cancellation. The ticket number is CF168806 and the order number is VC-***. This email was received on 24 November.
Cell C
Cell C's reply01 Jan 2021, 10:12
Official
Thanks, we will assist you with cancellation. 

^MM
MS
Mary-Louise Shipton's update01 Jan 2021, 10:14
Reviewer Update
For real this time? Considering I have an email confirming that the contract has ALREADY been cancelled?!