1 reviews | Active since May 2017

31 May 2017, 06:10

Cell C are ******* & lairs

<p>cell c is *********** & ************* , however they customer service agents & the complaints department advice state that everything as been sort out, but guess to my surprise nothing has been sort out but jst things moved from bad to worse....</p> <p> </p> <p>Because i made a payment @ a ATM on the 15/05/2017 & on the 19/05/2017 , but today the payment has been tkn out of my bank account which i never authorised....... </p> <p>Therefore i call in customer service & get told i have go to store with a proof of payment so i can be refunded the amount... </p> <p>Why the hell on earth, i must wast my time & money to go to my bank for a bank statement ,then must use money again to email this as proof to u guys so u can refund me back </p> <p> </p> <p>This is the worse Customer service ever...</p> <p>Today i shall be go to the store to cancell the contract & legal action will be tken against you guys .....</p> <p> </p> <p>I am tired of talking nw..... </p>

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Replies (1)
Cell C
Cell C's reply31 May 2017, 07:46
Official

Hi Bandla

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN