VN
Vimlan N

1 reviews | Active since Dec 2022

09 Dec 2022, 10:00

CELL C ARE *******

Cell c are *******, I missed a debit order and did a cash eft back into they account and they double debited me Ive for a refund and the billing department disagreed and close the case with out even contacting me I've spoken to many agents none could help I wanted the refund but cell c is not prepared to give me Ask why, the case is closed, that's all CELL C ARE THEIVES I've got a new case no 2 days ago and still waiting for a call

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Replies (5)
VN
Vimlan N's update09 Dec 2022, 11:45
Reviewer Update
What are you guys not understanding, I needed the refund into my bank account
My debit at the end of the month will take of its self
I will not pay the R20 and put a stop order onto the account
Why did you send me emails about paying, if you'll knew that you'll were gona double debit me

I WANT ME REFUND I TO MY BANK ACCOUNT

IF NOT I'LL BE POSTING THIS ON ALL SOCIAL. MEDIA PLATFORMS

I NEVER GOT A CALL ASKING ME IF I WANTED A REFUND OR USE IT AS A DEBIT ORDR

SOME BRIGHT SPARK AT CELL C BILLING DECIDED FOR THE CUSTOMER


VN
Vimlan N's update09 Dec 2022, 12:31
Reviewer Update
Why couldn't this be done last week
Is it so hard to understand
I just wanted refund
I'll await
VN
Vimlan N's update10 Dec 2022, 16:26
Reviewer Update
Hi guys the call centre called me today
They still saying the case is closed
The agent sent another request for the refund
How long is this gona take, I'll really getting ****sed off
Looks like you guys are taking me for a fool with my refund
I'm gona go on social media and expose cell c
VN
Vimlan N's update10 Dec 2022, 17:50
Reviewer Update
Guys are you'll are taking chances
I'm gona charge you'll for theft and I'm go on socla media with my 3 months bank statement and proof of payment I did a deposit into the nedbank account for cell c
There was only 1 month the debit order didn't go through
And the next month cell c double debited me
The missed payment and the new month
And I did a payment into the cell c account
I'm going expose yourll over the social media
I've got proof of all this,
I will give cell c a bad bad name in the market


VN
Vimlan N's update11 Dec 2022, 13:16
Reviewer Update
I've sent proof of payment to sm.cellc.co.za
If my debit order didn't go off as you say in September and October, in November you'll should have triple debited me, so why you'll double debited me and I paid as well
Im gona get my bank statement from September to current and prove to you'll that the debit order went off in September
If I prove you'll wrong what happens then