Cell C are *******

I have a few contracts with Cell C and in recent years I have been telling people how good they have become. Sadly, they have made me regret complimenting them.

Two of my contracts are data contracts. When one of them expired in March this year Cell C asked me if I want to rather take out a new contract with more data (10gb day and 10gb night) which I did.

In March, a week after receiving the device I couldn't get internet and after a few days of frustration and complaining I was eventually told that I had run out of data because it was "pro rata" for the half month.

In April, half way through the month I couldn't get internet again even though my usage was nowhere near my cap. After complaining on social media again the device started working albeit 3 days later.

In June the same thing happened and I left it for a while as I wasn't using it, when I eventually did try use it again the problem was still there, I logged into the router and the stats said I had used 5gb of my 10gb. It is now a week since I complained and I have still not had a decent response.

So far of the 4 months I have had this contract Cell C have only provided satisfactory service for one of those months!!