1 reviews | Active since Feb 2015
I previously had an account with Cell C, data ****le for R99 for 2GB per month. I cancelled more than two years ago, yet I still get debited every month for R234.11.
I had previously had a query as they had charged me R279 for my subscription before the contract was cancelled, when this had happened I called in immediately requesting that this be reversed. This was not done, instead they just changed the debit order amount even though the contract that was signed between Cell C and I was for R99, they admitted to their error and did an adjustment, however they did not do the full adjustment, my contract ended in Feb 2015, it is now 3 years later and they have not rectified this, I have phoned in numerous times into the call centre and the consultants assure me that someone will contact me, and nobody does. This is highly annoying and I have reached my patience level.
I have to phone the bank every single month to reverse this transaction, Cell C should be paying me for all the money I have spent trying to stop this company debiting my account. IT IS RIDICULOUS!!!!!!!!!! I was advised that this is not legal, as the authority to debit my account that was signed in the contract was only for two years. If they continue to debit my account, I will definitely take it up, and also add in all the charges i have incurred for the last 3 years. Can someone please contact me.
Please can you stop debiting my account as per the following reasons:
- I DO NOT HAVE A CONTRACT WITH CELL C - IT IS ******* TO DEBIT MY ACCOUNT WITH NO CONTRACT IN PLACE - IT HAS BEEN MORE THAN TWO YEARS - I HAVE CALLED IN A NUMBER TIMES BUT WITH NO SOLUTION - I DO NOT OWE CELL C MONEY,IT IS *******,AND IT IS *****ING
PLEASE STOP THIS IMMEDIATELY OR THIS WILL BE REPORTED
Good afternoon Ementha
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Good afternoon Ementha
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.