MY
Monica Y
1 reviews | Active since Nov 2015
15 Nov 2018, 12:04
Cell C are *****s
I am beyond furious. When ever i receive my monthly airtime on the 15th of every month from Cell C my airtime get finished the moment i log onto the internet. This is a load of bull**** why have a contract and i cannot enjoy the benefits. Then i call the stupid foolish call center agents and they cannot answer my question. Cell c i need my airtime returned to my phone asap. I am paying my contract every month and i don't get to enjoy my airtime.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
15 Nov 2018, 12:12Good afternoon Monica
Airtime and data do not disappear, there are causes such as content subscription services, out-of-bundle data rates can quickly deplete airtime, new smartphones and faster networks mean data is used quicker etc.
We will get one of our consultants to look into this matter and provide clarity.
Regards
Cell C | PN
Airtime and data do not disappear, there are causes such as content subscription services, out-of-bundle data rates can quickly deplete airtime, new smartphones and faster networks mean data is used quicker etc.
We will get one of our consultants to look into this matter and provide clarity.
Regards
Cell C | PN
Best regards,
Cell C's reply15 Nov 2018, 12:12
Official
Good afternoon Monica
Airtime and data do not disappear, there are causes such as content subscription services, out-of-bundle data rates can quickly deplete airtime, new smartphones and faster networks mean data is used quicker etc.
We will get one of our consultants to look into this matter and provide clarity.
Regards
Cell C | PN
Airtime and data do not disappear, there are causes such as content subscription services, out-of-bundle data rates can quickly deplete airtime, new smartphones and faster networks mean data is used quicker etc.
We will get one of our consultants to look into this matter and provide clarity.
Regards
Cell C | PN
Best regards,
MY
Monica Y's updateReviewer Update
15 Nov 2018, 12:36Good Afternoon,
I am fami**** with your answer i worked in a call center. For starters i disabled the background data when i purchased my new handset, secondly i did check if my msisdn had any subscriptions and guess what the answer is nudder, thirdly i only use a shout out bundle as i have wifi at work and at home to surf the internet. So please reply and tell me why when i am using my shout out or what app bundle only on Cell C does my airtime deplete?
MY
Monica Y's update15 Nov 2018, 12:36
Reviewer Update
Good Afternoon,
I am fami**** with your answer i worked in a call center. For starters i disabled the background data when i purchased my new handset, secondly i did check if my msisdn had any subscriptions and guess what the answer is nudder, thirdly i only use a shout out bundle as i have wifi at work and at home to surf the internet. So please reply and tell me why when i am using my shout out or what app bundle only on Cell C does my airtime deplete?
Cell C's replyOfficial
16 Nov 2018, 15:25Palesa has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply16 Nov 2018, 15:25
Official
Palesa has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,