TK
Thelma K
1 reviews | Active since Jul 2016
15 Jan 2019, 15:44
Cell C are theives! PART 2
Following my previous complaint, link below
https://www.hellopeter.com/cell-c/reviews/cell-c-are-*******- **********
I have been in contact with Thami who advised he would help me throughout the rest of this issue.
Cell C has investigated and found that the error was cell c’s part in not actioning my instruction to have my data capped. Thami agreed that my account would be credited and that I would be refunded my R6952 bill. This was over a week a week ago and now when we try get ahold of Thami, he is not answering my calls. Again, great service Cell !
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Replies (1)Cell C's replyOfficial
15 Jan 2019, 15:54Good afternoon Klerk
We have escalated this matter for further assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We have escalated this matter for further assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply15 Jan 2019, 15:54
Official
Good afternoon Klerk
We have escalated this matter for further assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We have escalated this matter for further assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
