TK
Thelma K

1 reviews | Active since Jul 2016

15 Jan 2019, 15:44

Cell C are theives! PART 2

Following my previous complaint, link below

https://www.hellopeter.com/cell-c/reviews/cell-c-are-*******- **********

I have been in contact with Thami who advised he would help me throughout the rest of this issue.

Cell C has investigated and found that the error was cell c’s part in not actioning my instruction to have my data capped. Thami agreed that my account would be credited and that I would be refunded my R6952 bill. This was over a week a week ago and now when we try get ahold of Thami, he is not answering my calls. Again, great service Cell !

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Replies (1)
Cell C
Cell C's reply15 Jan 2019, 15:54
Official
Good afternoon Klerk

We have escalated this matter for further assistance. Do expect communication. 

We apologize for the inconvenience caused. 

Regards 
Cell C | PN