CN
Christine N
1 reviews | Active since Nov 2018
06 Nov 2018, 08:04
Cell C are really *******
Cell C are a company of ******* they take your airtime and data and then lie and say it is connectivity checks that used up your airtime and data. I'm so fed up with this happening! They are ****** that should be taken to court for all their white collar crimes.
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Replies (2)
Cell C's replyOfficial
06 Nov 2018, 08:26Good morning Christine
When you logged your complaint on our Facebook page, a consultant investigated your matter and validated your usage. A usage report was done and you were advised as per the findings.
Regards
Cell C | PN
When you logged your complaint on our Facebook page, a consultant investigated your matter and validated your usage. A usage report was done and you were advised as per the findings.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Nov 2018, 08:26
Official
Good morning Christine
When you logged your complaint on our Facebook page, a consultant investigated your matter and validated your usage. A usage report was done and you were advised as per the findings.
Regards
Cell C | PN
When you logged your complaint on our Facebook page, a consultant investigated your matter and validated your usage. A usage report was done and you were advised as per the findings.
Regards
Cell C | PN
Best regards,
CN
Christine N's updateReviewer Update
06 Nov 2018, 08:47Your "findings" were incorrect there is no possible way that "connectivity checks" can use up 200 MB (plus the extra data given by cell c) and R64 airtime if connectivity checks are even a real feasible answer or is it just a cover up for what's really happening? I generally don't complain when my airtime goes missing whilst I have data but I'm at my wits end with you! And in actual fact you're supposed to not let your customers airtime be used on internet without their consent.
CN
Christine N's update06 Nov 2018, 08:47
Reviewer Update
Your "findings" were incorrect there is no possible way that "connectivity checks" can use up 200 MB (plus the extra data given by cell c) and R64 airtime if connectivity checks are even a real feasible answer or is it just a cover up for what's really happening? I generally don't complain when my airtime goes missing whilst I have data but I'm at my wits end with you! And in actual fact you're supposed to not let your customers airtime be used on internet without their consent.