Cell C are no help in resolving queries you might have about their service

Simply put your cellc 200 giga data has disappears and if i calculate the package from date it was bought, which is 1 June 2018 to 31 jan 2019... This amounts to using over 28gigs per month. I use linux laptop so i don't suffer from unwanted software upgrades in the background that cell C can use as an excuse for why my data is disappearing. The short story is i called in yesterday and highlighted the issue then technician gave me reference number....

I call the call center today ,and try to use the reference number, no one is able to use the reference number. This resulted in me calling in with data sim card, when i quote the reference number no one is able to assist me. The only time I can get any response is if you give them the data sim card's number. Even then you are given a round around answer that i need to talk to my call center team leader i must get of my desk and look for him/her in the call center. They have been given a response by the technician and need to call me to give me feedback.

This is the level of service that you can expect from cell C call center.